Refund and Returns Policy

At wholesale apparel boutique, we stand behind the quality of our products and value our customers’ satisfaction. Our Refund and Returns Policy is designed to ensure a smooth and transparent experience for our wholesale partners.

📦 Returns Eligibility

To be eligible for a return, the following conditions must be met:

Items must be returned within 7–14 business days of delivery.
Products must be unworn, unwashed, unaltered, and with original tags still attached.
Items must be returned in their original packaging.
Sale items, clearance, accessories, and custom orders are final sale and not eligible for return.

🔁 Return Process

To initiate a return:

Email our support team at [support@wholesaleapparelboutique.com] with:
- Your order number
- Photos of the item(s)
- Reason for the return (e.g., damaged, incorrect item, etc.)
Once your return request is approved, we will provide a Return Authorization (RA) number and shipping instructions.
Please include the RA number inside your return package. Returns sent without an RA number will not be accepted.

Note: Customers are responsible for return shipping costs unless the return is due to a shipping error or defective product.

✅ Approved Returns

Once we receive your returned items:

We will inspect them within 3–5 business days.
If the return is approved, you will receive a store credit or refund (based on your preference or our policy) for the returned item(s), excluding any original shipping fees.

🚫 Non-Returnable Items

We do not accept returns on:

Sale or clearance merchandise
Items purchased using a promotional discount
Accessories (jewelry, hats, etc.)
Customized or private label goods
Any items returned after the return window has expired

🧾 Refunds

Refunds are processed to the original method of payment or as store credit, based on your choice or our policy.
Please allow 5–10 business days for the refund to appear on your account.

❗ Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 3 business days of delivery. We will work quickly to resolve the issue by offering a replacement, credit, or refund.

Please provide:

A clear photo of the item
The packaging label
Your order number

🔄 Exchanges

Due to the nature of wholesale operations and fast-moving inventory, we do not offer direct exchanges. We recommend returning the item and placing a new order for the desired product.