Delivery Options Overview

wholesale apparel boutique offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the WoodMart online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

Below is a structured FAQ template inspired by industry best practices and standard wholesale boutique.

How do I initiate a return?

Log in to "My Account" and select "Create a Return", or contact our support team at [support@wholesaleapparelboutique.com].

How can I track my order?

Once your order is invoiced, a tracking number will be available under "My Account" → "Orders".

Can I cancel or modify my order after placing it?

Once your order is submitted, it enters immediate processing and cannot be changed or canceled.

What is your return/exchange policy?

Returns are accepted within [30] days of delivery, provided items are unworn/unopened and in original packaging. (As said on our Refund and Return Policy)

When will out-of-stock items be available again?

Our buying team restocks weekly. If the supplier has product, items are typically replenished within 5–8 business days. For specifics, contact our customer service team.

My order hasn't arrived yet. Where is it?

1. Check Your Order Confirmation & Tracking Emails

  • When your order ships, many sites—including similar wholesale boutiques—email a shipping confirmation along with a tracking number. That’s your key to seeing exactly where your package is. 

  • Try logging into “My Account” → “Orders”, and look for tracking info or shipping status. 

2. Allow Some Processing Time

  • Some boutiques process orders the same day if placed by a certain cutoff time (e.g., before 1 pm EST or 12 pm) and then ship via UPS or similar carriers. 

  • If there’s personalization or customization, shipping might be delayed slightly longer. 

3. Check with the Carrier Directly

  • If the tracking shows it’s delivered but you haven’t received it yet, double-check around your property (e.g., front/back doors, porch).

  • It’s also a good idea to contact the shipping carrier directly to see if they have additional details or photos.

4. Contact Customer Support

  • Since tracking details may be limited, reach out to customer service directly. If the site is like “Wholesale Boutique,” support contact might include:

    • Email: often listed in the “Contact Us” section

    • Phone Number: Provided for urgent inquiries 

  • Clearly indicate in your message:

    • Your order number

    • Date placed

    • Any tracking info you’ve received (if any)

    • That you haven’t received the package